Your SAP Ecosystem
shouldn’t slow you
down—it should
Propel your Business forward.
Tecnics delivers 25+ years of deep SAP support experience through our agile and flexible AMS models. Whether you need round-the-clock production support, enhancement rollouts, or proactive optimisation, we’ve got your back.
Backed by 800+ global consultants, our AMS services span functional, technical, and strategic SAP support, designed to stabilise today and scale for tomorrow.
Why Tecnics AMS makes
a difference
Flexible Support Models
Choose the right-fit AMS model for your business—shared, dedicated, or hybrid. From ticket-based to outcome-based pricing, our engagement adapts to your evolving needs.
Comprehensive SAP Coverage
We cover the full SAP stack—ECC, S/4HANA, Fiori, UI5, BW/BI, Basis, Security, and more—ensuring there’s no blind spot in your support landscape.
Faster Issue Resolution
With clearly defined SLAs, escalation paths, and incident management workflows, we reduce MTTR (Mean Time to Resolution) and maximise uptime.
Continuous Improvement Framework
Beyond just fixing issues, we help you enhance system usability, automate repetitive tasks, and reduce dependency on high-cost resources.
Real-Time Visibility and Governance
Stay informed with proactive dashboards, monthly governance meetings, and real-time KPI tracking—all tailored for your leadership teams.
Designed for CIOs,
IT Directors & SAP
Landscape Owners
Tecnics AMS is ideal for organisations that:
Our SAP AMS Lifecycle
Assessment & Transition Planning
Analyse your current AMS landscape, SLAs, and business expectations.
Stabilisation
Phase
Ensure a smooth transition, stabilise operations, and optimise resource alignment.
Run &
Operate
Manage incidents, service requests, enhancements, and change requests with SLAs.
Optimise &
Evolve
Identify automation opportunities, training needs, process gaps, and improvement areas.
Governance & Reporting
Conduct regular reviews, scorecard analysis, and proactive performance monitoring.
Proven AMS Impact at Scale
- 50+ AMS support engagements worldwide
- 150+ SAP consultants across functions and geographies
- 98.5% average SLA adherence
- 35% reduction in ticket volumes after optimisation phase
- Trusted by clients across Manufacturing, Utilities, Retail, and Public Sector
Why Tecnics?
25+ years of SAP and IT services excellence
Global delivery capabilities with offices in the US, UAE, Canada, and India
Strong practice in cybersecurity, cloud, and AI-enhanced SAP services
Rapid onboarding and transition methodology
Deep commitment to driving value beyond tickets
Are you still firefighting incidents? Let Tecnics transform your SAP AMS
from reactive to proactive.
Schedule a FREE AMS consultation today and discover how to lower
support costs while raising operational performance.
Get in Touch
Contact Tecnics today for expert guidance on your SAP migration journey and ensure a seamless transition.
OUR HAPPY CLIENTS
Who is winning with us
