DMS- Dealer Management Solutions

Business Objective

To provide all the stakeholders in the value chain a personalized view to manage orders, Shipment, Inventory, Sales, Promotions and Transactions based on their roles, integrating with ERP and other legacy systems and thus help to improve efficiency, productivity and cost reduction in operations.

Benefits

  • Order Management
  • Shipment Management
  • Inventory Management
  • Receipt Management
  • Service Management
  • Transaction Level Tracking
  • Personalized Dashboards
  • User Profile Management
  • Information Management System
  • Reporting & Analytics
  • Mobile Application
  • Flexible integration with ERP/CRM and
  • Legacy Systems
  • Built on Exceptional Digital Experience (IBM Websphere Portal)

Functional Benefits

  • Quick invoicing
  • Proper maintenance of spare stock at dealer.
  • Help in knowing trends analysis of spare part movement.
  • Maintain Service Vehicle History
  • Maintain Customer suggestion.
  • Easy service reminder.
  • Prompt Job card and invoice.
  • Help in knowing workshop profit & its trends
  • Easy reporting

Operational Benefits

  • User Friendly & Interactive system
  • Extremely easy reporting as user can view the reports In single click
  • Utility to Export data in multiple formats like MS Excel, MS Word, Text Files and many more
  • Highly secure & comprehensive security system allows Users creation.
  • Graphical Representation of reports facilities analysis , planning & implementation of business activities
  • Access from multiple devices – Access Anywhere
  • Low on boarding costs
operational-benfits

Business Benefits

  • DMS is “ CEO Friendly “ as it increases control for increasing business efficiency
  • DMS increase revenue through more numbers of converted enquires & customer retention.
  • Reduction in communication cost as Email is used for communication purpose.
  • MIS Reports for Top Level management helps in taking Policy decision.
  • Low total cost of ownership - Compatibility with medium end hardware end save additional investment on Hardware
  • Single in solution for CRM , Sales Management , Service Management , Spare Management & Payroll Management.
  • Control business process as defined process are used.