In this case, our client is the State-of-the-art Control and Command Centre which offers Managed Remote Surveillance Services. Our client provides a complete security solution for Risk Elimination And Prevention (REAP), delivering end-to-end IP video surveillance and alarm management solutions. They offer unparalleled reliability, scalability and manageability of resource and information. It incorporates innovations that provide a holistic approach to decode and analyses all the information and create actionable intelligence. Our client provides services to manage data repository that are created collaboratively by variety of sources and roll out functionalities based on highest priorities. The reports are generated based on Standard Operating Procedures following actions taken based on incident based alarm, thus optimizing the services and providing a proactive response solution. Our client’s Command Centre is equipped to perform a number of analytical functions such as situational awareness of a location, facial recognition & activity of object such as abandoned luggage in a monitored space and is also able to function as a day-to-day operations resource.