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CLIFFSTAR is America’s largest private label juice company, headquartered in Dunkirk, New York, with operations from nine different locations. Cliffstar manufactures more than 145 quality branded fruit juices and drinks for leading grocery stores throughout North America. Cliffstar has bagged major awards of excellence in taste and merchandising.
The SAP software installed at Cliffstar was a significant investment, to help the company run its business in a more precise, accurate and timely manner. Our services for Cliffstar include SAP support and maintenance, Upgrade, Post upgrade support, enhancements, customizations, monitoring, Reports, Fixing application and system errors, functional and technical enhancements.
We also developed an intranet application - Deduction Management System that uses Windows Authentication and has connectivity with the SAP Database that pulls the Data and sends for further processing to the DMS System. We delivered this application with Asp.Net, C#.NET, SQL Server 2000, Windows 2000 server, Microsoft Enterprise Library 1.1 and IIS 6.0.
www.cliffstar.com
Rich Products Corporation is known around the world as a pioneer in the frozen food industry and a leading supplier and solutions provider to the food service, in-store bakery and retail marketplaces. Since 1945, the company's history has been marked by innovative breakthroughs, an unparalleled commitment to Customers. Rich’s has been committed to developing food solutions that raise the bar on quality, convenience, and efficiency for our customers. With manufacturing facilities, R&D capabilities and sales offices spanning the globe, Rich’s is able offer its customers a unique combination of global food knowledge, production expertise, and personal attention.
As the SAP system was critical to the client's success, their immediate objective was to effectively handle, improve and resolve SAP support calls. To focus its time and resources on running its core business, the client decided to outsource the activity of providing support services to Tecnics.
We serve rich’s with our 24x7 end-to- end SAP support that encompasses of maintenance, customizations, Upgrade, Post upgrade support, monitoring, developments, functional and technical enhancements ,troubleshooting problems with SAP modules and processes, Fixing application and system errors, and proactive monitoring of the SAP infrastructure. We hold the responsibility to cost effectively monitor and resolve SAP support calls within defined time frames for competitive advantage.
www.richs.com
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